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>Brown Bag meeting with Dick Hunter


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I had the opportunity to have a brown bag meeting with Dick Hunter, Dell International Services VP for Customer Experience, this morning and I really had a nice time discussing issues and Dell’s future plans for Dell Philippines and Dell International Services as a whole together with the other managers from our Tech Support and Customer Care Division. On the picture is Dick (2nd guy from the left) and Mike Garrison (extreme right) Dell’s Country Manager.

Just a background about Dick… Richard L. “Dick” Hunter serves as vice president of Dell’s Customer Experience team. In this role, Mr. Hunter is responsible for customer service and support as well as for Dell’s global customer contact center operations in the Americas, India and the Philippines.

Previously, Mr. Hunter served as vice president of Dell Americas Operations. In this role, he managed the day-to-day operations of Dell’s manufacturing facilities in Austin, TX; Nashville, TN; Winston-Salem, NC; and Eldorado de Sul, Brazil. He also led the Americas Remanufacturing and Returns Center Operations, Worldwide Fulfillment, Engineering and Quality, Demand-Supply, and the Environmental Health and Safety groups. Before that, Mr. Hunter held leadership roles in Portables manufacturing, supply chain management, and the Austin manufacturing operations organizations.

Prior to joining Dell in February 1998, Mr. Hunter worked for General Electric, Texas Instruments and Ericcson. He has more than 25 years of experience in high tech, manufacturing operations and supply chain management.

Mr. Hunter graduated from the Georgia Institute of Technology with a degree in Mechanical Engineering. He serves on the Tennessee State University Supply Chain Management Governing Board and on the Massachusetts Institute of Technology Leaders for Manufacturing Governing Board.

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