My Case against HTC Philippines and SIS Philippines – Finale
Everyone has been asking what happened to my administrative case against HTC and SIS Philippines.
I’m happy to report to you guys that HTC finally owned up to their mistakes and has made considerable efforts to correct the mistakes they did. Robert Dorano, Service Manager of HTC Philippines, contacted me a few days before the official hearing of my case at DTI and offered to settle. After giving it some thought, I decided to give HTC a second chance and accepted their offer to replace the unit they damaged with a new unit that’s of equal value as my old HTC phone. I was later informed that HTC Philippines is no longer connected with SIS Philippines and that the later has ceased operations as of last month.
What I learned from this experience?
- Persistence and patience are two things you need to have plenty of when you want change.
- Good Customer Service can definitely make or break a company no matter how big they are.
- Change is the only thing constant to keep up with the changing market.
To HTC Philippines… thank you and congratulations for making major changes in your organization and hopefully you continue to improve your processes.
Views so far
- 120,837 views
Search by date
Top Posts & Pages
- Go Get A Starbucks Planner!
- Investing in the Philippines
- My Case against HTC Philippines and SIS Philippines – Finale
- My Husband’s Lover under CBCP scrutiny
- Katherine Ryan jokes on Filipino Children
- “Pacific Rim” Movie Trailer mentions Manila
- The Voice of the Philippines set looks CHEAP
- Online Petition To STOP the WATER RATE HIKE
- Apple unveils iOS 7
- What to do with Metro Manila’s Traffic?
- The latest Get Social With Ayan! paper.li/ayandeato/1372… Thanks to @loveJensenAlba @eberman007 @KamranShahid_ #socialmedia tweeted 11 minutes ago
- Bes ganda ng iPhone mo ah! instagram.com/p/BSN5Rcjjvki/ tweeted 1 hour ago
- Please like and share :) fb.com/richfilipinocl… . . . . #RichFilipinoClub… instagram.com/p/BSM8lAljNHJ/ tweeted 10 hours ago
- Bes ganito ka ba tuwing petsa de peligro? Usap tayo! . . . . #PetsaDePeligro #UsapTayo… instagram.com/p/BSM0JCKDb1X/ tweeted 11 hours ago
- The latest Rich Filipino Club! paper.li/ayandeato/1444… tweeted 12 hours ago
- The latest Get Social With Ayan! paper.li/ayandeato/1372… Thanks to @BaBaLee8 @cmarolt @DanitaRose7 #marketing tweeted 20 hours ago
- Guys meet Rich! Follow him on IG, FB, Twitter just seach for "Rich Filipino… instagram.com/p/BSL3efGDTVH/ tweeted 20 hours ago
- The latest Get Social With Ayan! paper.li/ayandeato/1372… Thanks to @MigsMadrelejos @jdippelhofer @paullferrer #socialmedia #marketing tweeted 1 day ago
- The latest Rich Filipino Club! paper.li/ayandeato/1444… tweeted 1 day ago
- The latest Get Social With Ayan! paper.li/ayandeato/1372… #marketing tweeted 1 day ago